BE an Educated Consumer!
When choosing a contractor- always compare apples to apples. Ask questions. It’s your investment- why not make sure it’s a good one?
When you’ve been in business for as long as we at Penn Jersey Paving have, you’ve seen it all! We want the consumer to be wise concerning some of the problems we’ve run across from other contractors that have had a negative effect on the industry. Please take a few minutes to review this list before you make a decision on a contractor. We feel it’s better to be safe than sorry.
Always check out your contractor with the NJ Division of Consumer Affairs (www.nj.gov/lps/ca/contractors/consumercont.htm or call 800-242-5846 NJ only) & the Better Business Bureau ( www.bbb.com or 609-588-0808- Trenton office) (We are not paid members). See if they have complaints against them, the nature of the complaint, and whether or not the issue was rectified. No contractor can make every customer happy- but they should at least communicate & make an effort.
Request a certificate of Insurance- this is required by law. If the contractor is uncomfortable by this request, do not hire them! Many things can happen in a construction site, you want to be sure the workers can correct any potential damages with minimal inconvenience to you & your family. Ask for & check out references. This is the best way to see what kind of work your contractor provides & find out from other customers how satisfied they are with the service.
Online reviews can be purchased and mass marketed, be wary and look for organic, authentic reviews from verified sources that provide detailed information about the company. Angie’s List and Home Advisor and other contractor sites are there to promote the contractors that pay to use their platform. Penn Jersey Paving is not a member of these pay to play networks.
Material can vary from plant to plant- asphalt mix for driveways is pretty standard across the board, certain contractors prefer certain plants, but your base is vital to the life of your paving project. Demand only the best. Our preferred base is concrete millings/ DGA. DO NOT accept asphalt millings or any other concrete by products- i.e. cutback/wash back. ¾”quarry blend is acceptable but we find that it doesn’t “lock” as well as concrete millings. Be sure your contractor uses D.O.T. approved materials.
We take great pride in the finished product we provide, we saw cut lines whenever possible to make neat seams, we seal the open edges to prevent raveling loose & add an extra protection from regular traffic & plows. We use asphalt tack adhesive when needed instead of cheaper alternatives that others may use to cut corners. Does the other contractor offer the same?
Are you comfortable with your contractor? We’ve heard nightmare stories from customers feeling pressured into having service immediately by using tactics of intimidation or a great discount if they sign up right now. This is a very unprofessional way for a contractor to behave, no consumer should be feel threatened in any way during an estimate consultation.
HIC License!! This is the state mandated Home Improvement Contractor’s license. We are required by law to post this number on out trucks, ads and contracts. If you do not see it, be warned! The state has issued this license to protect you, the consumer.
Don’t hesitate to ask about price differences between bidding contractors. Ask why they are so much higher or lower than the others. The contractor may have made an error measuring or figuring. IF he is too low he may expect you to pay the difference once he has started your job.
Ask and compare the contractor’s recommended tonnage for your project, and make a note- you have the right to demand receipts to prove that you have in fact received the proper amount required after installation.
When in doubt, call around. Our staff will be happy to answer questions or provide more information as you make your decision.
Call us at 609-267-2705 or email us at firstname.lastname@example.org .